When I arrived it was on the normal dial setting and will not allow to change it. When I push start it flashes “err” . No error codes. When I press the cancel and start it flashes “err” and not error code. It will not cancel. There is not tech sheet in the unit. It makes no difference to unplug it for several minutes, it still come on the normal cycle and repeats the same symptoms. What does the “err” mean? Do you have a tech sheet or service manual and any experience you could share on this problem?
- Guest asked 7 years ago
Hello
The (Err ) is a code that states an error has been detected.
To clear latest stored error code:
1) Turn the Program Knob to the start position, Spin Only.
2) Press Start/Pause to start the cycle and save it.
3) Press Cancel to stop the cycle and turn off the LEDs.
4) Press Cancel again to turn on the LEDs.
5) Within 5 seconds, press and hold the Option and Start/Pause buttons until LEDs start sequentially chasing, then release buttons.
6) Turn the program knob clockwise 7 clicks from the Start Position. The control will signal the last error code.
7) Press and hold the Options and Start/Pause buttons for 3 seconds. The code will be cleared.
Exit Diagnostic Mode to return the washer to normal operation.
a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR
b) Turn the program knob clockwise 2 or 3 clicks after the Start Position. Press Options and Start/Pause buttons
together for a few seconds until wash cycle LEDs appear.
Diagnostic Test
The diagnostic test is used to check individual component function only.
TO START THE TEST:
• Turn the Program Knob to the start position, Spin Only.
• Press Start/Pause to start the cycle and save it.
• Press Cancel to stop the cycle and turn off the LEDs.
• Press Cancel again to turn on the LEDs.
• Within 5 seconds, press and hold the Options and Start/Pause buttons until LEDs start sequentially chasing, then release buttons.
1. All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time to confirm functionality.
2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the
detergent compartment.
3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach
compartment.
4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through
the softener compartment.
5. Turn the program knob (4) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. When the door
is opened, the drum light should turn on.
6. Turn the program knob (5) clicks from the start position. The washer will fill and tumble. Once tumbling has started, the Boost Heater (if so equipped)
will turn on.
7. Turn the program knob (6) clicks from the start position. The drain pump & door lock solenoid will activate and the washer will operate in high spin.
See the complete diagnostics link below. Matt Ace technician
- AV Repair Help answered 7 years ago
- last edited 7 years ago
- You must login to reply
Please login first to submit.
