Drain was plugged but evaporator was completely frozen over.I de-iced but not sure if it’s the board or thermistor or ?
Model Number
KSC23C8EYW02
- Guest asked 5 years ago
Hello
We start by unplugging the drain and replacing the fresh food thermistor #W10316760. That normally takes care of the issue. Matt Ace technician
- AV Repair Help answered 5 years ago
- last edited 5 years ago
-
Still icing up ! I thought if they leaked Freon in a duel evaporator the freezer warms up first ? Not sure where to go with this one (changed the thermistor and control board)Customer isn’t happy
-
See the service bulletin link I added for some Kitchen-aid models. Is it frosting on the top only like this picture in the service bulletin ? If so check the items that can cause frosting problems in the bulletin. Also make sure the drain is completely open and the evaporator fan motor is running at the proper speed.
-
Also one more thing. Relocate the thermistor to the location in the service bulletin.
- You must login to reply
Your Answer
Please login first to submit.
