Customer complains that his dishwasher Silverware rack dosnt dry at all, but the rest is dry???
- Guest asked 8 years ago
Hello
It sounds like a main control board since you have no display at all. Make sure you have no other shorts before installing a new board. See diagnostics guide below along with videos for your model. Matt Ace technician
- AV Repair Help answered 8 years ago
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Thank You
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Hi. This is very common especially on stainless steel tub models. Especially if they have the silverware rack on the door. Newer dishwashers do not dry as well as the old dishwashers. During the drying process the water will WIC on the walls and the door of the dishwasher. That water then transfers back onto the silverware when the basket is placed on the door. There should be a spot on the front of the lower dish rack to place the basket or you can place the basket in the lower rack. This will help. Also, make sure they are using rinse aid as it helps greatly with the drying process. Make sure the dishwasher is getting proper hot water temperature and have them run the hot water at the kitchen sink before turning the dishwasher on to ensure it gets hot water right away.
- Brian, Ace Appliance answered 8 years ago
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Thank You for fast reply .
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Hello
If the other dishes are dry I would try a dishwasher rinse aid agent. Like Finish Jet dry. Some dishwashers from Whirlpool Corporation—including many Maytag, KitchenAid, Kenmore, and Whirlpool models—still offer an exposed drying element. These tend to be cheaper models with plastic tubs, but some stainless-tub models also have a heated dry. If you see a black ring around the filter at the base of the machine, it’s a sure sign that your dishwasher has an exposed heating element. Hope this helps Matt Ace technician
- AV Repair Help answered 8 years ago
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Thank You Sir
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