DRIPPING WATER / CRUSHING ICE ALWAYS

ORIGINAL COMPAINT WAS A WATER LEAK FROM BEHIND THE ICE DISPENCER HOLE. NOT FROM WATER DISPENCER TUBE. TURNING OFF WATER SUPPLY CURED LEAK, SO NOT ICE MELTING. THE SLOW DRIP IS COMING DOWN THE BACK SURFACE AREA WHERE YOU PLACE YOUR GLASS.

SEPERATE ISSUE: CUSTOMER WAS USING THE ICE DISPENCER AND MAY HAVE BEEN FILLING THE HOPPER WITH BAGGED ICE (NOT SURE. MAY HAVE BEEN LEFTOVER ICE FROM ICE MAKER). WHILE DISPENCING ICE A CHUNK OF PLASTIC DROPPED INTO HER GLASS. IT APPEARS TO BE SOME SORT OF ARM/LEVER? NOW THE ICE MAKER WILL ONLY DISPENCE CRUSHED ICE. I THINK IT IS PART OF THE ICE CRUSH MOTOR ASSY BUT I COULD NOT SEE WHERE IT CAME FROM. LINKAGE ON THE TUB MOVES THE FLAP IN THE ASSY BUT IT HANGS A LITTLE.

THANKS, GEORGE.