Hi — first off, thank you for the clear, well shot video, on Whirlpool Refrigerator, ice on bottom of freezer floor, Water Leaking-Update Drain Fix Kit W10619951:
I completed the repair according to your video, and thawed the freezer for 4 hours (until the water stopped pooling in the bottom of the main compartment) and assumed it would be good. 3 days later, I’m getting the same buildup of ice on the bottom of the inside of the freezer.
Is it possible that the drain is clogged with something other than ice? i.e. food? Or do I need to thaw the fridge for longer than 4 hours?
Thanks for any help.
- Jamie asked 10 years ago
Hi. I glad you liked the video and it has helped you! If you did not take apart the freezer to remove the ice from the drain tube then I’m afraid 4 hours was not long enough to thaw it out. I would unplug unit and leave the doors open for at least 12 hours. The longer the better and I usually recommend 24 hrs. When water starts flowing down the drain tube you installed into the condensate pan it is thawed out. However, just because water is draining does not mean all the ice has been melted out of the drain. So leave it off as long as you can for a max of 24 hours. IF you need any further assistance please ask.
- Brian, Ace Appliance answered 10 years ago
- You must login to reply
Please login first to submit.
