Do you have any information of servicing these icemakers?

Hi. The tech sheet on this unit is usually located under the top right door hinge cover.

First thing I would do is enter diagnostic mode by doing the following.

To ENTER SERVICE DIAGNOSTICS Mode:
Press SW1 and SW2 simultaneously for 3 seconds. Release both buttons when you hear the CHIME indicator.
Unit must not be in Lockout prior to entering SERVICE DIAGNOSTIC MODE.
The display will show 01 to indicate the control is in step 1 of the diagnostics routine.
To EXIT SERVICE DIAGNOSTICS Mode: do one of the following 3 options:
• Press SW1 and SW2 simultaneously for 3 seconds.
• Disconnect the product from power.
• Allow 20 minutes to pass.
Following the exit of the diagnostic mode, the controls will then resume normal operation.
Cooling diagnostics are steps 1 through 7 and 32 through 39. Dispensing diagnostics are steps 8 through 31.
Each step must be manually advanced. Press SW5 to move to the next step in the sequence. Press SW4 to
back up in the sequence to the previous step. Diagnostics will begin at Step 1. Each step is displayed in the two
digits of the dispenser user interface display. The step results are displayed in the two digits on dispenser user
interface display 2 seconds after the step number is displayed. An amber order filter light will be shown to
designate that the step number is being displayed and a red replace filter light will be shown to designate that
the status of the step is being displayed. All button and pad inputs shall be ignored and all inputs shall be off
except as described in the actions for each step.

Then you can perform these tests listed below to help you diagnose the issue with the ice maker.

Service Test – 57 Ice Maker Harvest
• Press SW3 to activate a Harvest sequence. Digit 1 displays the state of the sequence. Digit 2 displays the
outcome of the sequence. Once initiated, the sequence cannot be exited.
Digit 1 0 = Heater and Motor OFF, 1 = IM Heater ON, 2 = Motor Rotating CW until it finds home position
Digit 2 0 = In Progress, 1 = Harvesting Completed, 2 = Harvesting Not Completed

Service Test – 45 Ice Maker Water Fill Test
NOTE: BEFORE INITIATING THIS TEST, GO TO STEP 57, INITIATE ICE MAKER HARVEST TO INSURE
ALL ICE IS EJECTED FROM MOLD BEFORE FILLING.
• After an initial 3 second delay, displays the Ice Maker water fill state on the UI display. Press SW3 to start
awater fill. Pressing SW3 will toggle between ON and PAUSE. (02 = Off, 03 = On, 04 = Paused

Let me know if you need any further assistance.

This is the common ice maker for the Whirlpool, Maytag, Kitchen Aid, Amana Icemaker assembly W10498261 subs to W10764668 . We do not have a specific replacement video for this ice maker as of yet. What is the specific issue you are having ? Matt Ace technician