display lites up but does not work

Hello Raymond, the low voltage supply board that the display you installed plugs into has a part number 67006294. This is most likely your issue, however this part has been discontinued.This was available in a kit but has to be ordered by model number with a Whirlpool parts distributor.One of our technicians ran into this same issue recently and unfortunately the new sub kit was also no longer available, but that may not be true in this case. You will have to call your distributor with full model and serial number to inquire.Good luck

Hello
See tech. sheets on diagnostics links below. You will need to run through the diagnostics and give us feedback of what you find to proceed forward. Matt Ace technician
Service Test Mode:
The service test functions are performed using the refrigerator display and keypad. Enter the Service
Test Mode by performing the following sequence of events:
1. Press and hold the Door Alarm Keypad .
2. Press and hold Refrigerator Temperature Up Keypad .
3. Release the Door Alarm Keypad and wait 3 seconds.
4. The Freezer display will display SE confirming entry in the Service Mode.
5. Press the Refrigerator Up Keypad again to confirm entry in the Service Mode.
6. Display will show 101 in left display and numeric or dashes in right display.
7. Press Freezer Up Keypad and Freezer Down Keypad to toggle through
Service Test numbers.
Service Specification
Service Test – 192 Ice Maker State Test
• Display shows the status of the Ice Maker and the Heater (ON or OFF).
When left Fresh Food door is open the Ice Maker cannot be energized, the test will display dr
indicating an open Fresh Food door. When the Ice Maker heater is on, the test will display OnH.
Service Test – 201 Mullion Heater Override
• Press the Refrigerator Up Keypad or Refrigerator Down Keypad to change Mullion Heater from
cycling on with compressor (Off position) to 100% operation (On Position).
Service Test – 202 Default Defrost Operation
• Press the Refrigerator Up Keypad or Refrigerator Down Keypad to change Defrost Operation
from normal adaptive defrost (Off position) to minimum time between defrosts (On position).
Service Test – 203 Show Temperature Set points
• Press the Refrigerator Up Keypad or Refrigerator Down Keypad to change from showing actual
temperature (Off position) showing temperature set points only (On position).
Service Test – 211 Fresh Food Temperature Adjustment
• Press the Refrigerator Up Keypad or Down Keypad to change calibration of Fresh Food
Temperature plus or minus in 1°F increments up to 6°F.
NOTE: Temperature will read in Fahrenheit regardless of what current temperature scale is being
used.
Service Test – 212 Freezer Temperature Adjustment
• Press the Refrigerator Up Keypad or Down Keypad to change calibration of Freezer
Temperature plus or minus 1°F in increments up to 6°F.
NOTE: Temperature will read in Fahrenheit regardless of what current temperature scale is being
used.
Service Test – 213 Ice Compartment Temperature Adjustment
• Press the Refrigerator Up Keypad or Down Keypad to change calibration of Ice Compartment
Temperature plus or minus 1°F in increments up to + 0 / + 8°F.
NOTE: Temperature will read in Fahrenheit regardless of what current temperature scale is being
used.
Service Test – 221 Reset Default Settings
• Press the Refrigerator Up Keypad and Down Keypad to force to dEF (default factory settings).
Service Test – 231 Water Filter Usage
• Display shows the percent water filter consumption. 100% indicates the filter should be replaced.
Service Test – 232 Water Filter Days In Use
• Display shows the number of days since the filter was installed.
Service Test – 241 Software Revision Main Control Board
• Display shows the Software revision of the Main Control Board).
Service Test – 244 Software Revision Display Board
• Display shows the Software revision of the Display Board).