I have been dealing with the issue of the refrigerator freezing over and the fan being covered in ice for almost 5 years. I have taken the fridge apart, defrosted it and put it back together. This now happenes every 3 months and it’s very frustrating. One repair man installed a piece that Samsung said repairs the issue, bit that did not work. I saw your video and was wondering if replacing the evaporator defrost system actually worked and if so, how long has it been since it was replaced? Is this a long term solution, how much success have people had with it?
- Sherri asked 10 years ago
Hi. Yes, if you have a faulty defrost component causing the unit to not defrost then replacing that part will solve your issue. You will need to test the different components of the defrost system to see what part is faulty. Or, replace the whole defrost system since they sell it all together for you unit. It comes with the evaporator, but you will not need to replace the evaporator. By testing and finding the faulty part will give you piece of mind that there is a part broken and that this frost issue is in fact a defrost issue and not something else like warm air getting into the unit causing condensation build up. Please call (800) 816-0715 for parts ordering.
- Brian, Ace Appliance answered 10 years ago
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