Returned from vacation, fridg had been unplugged. Plugged back in. Ice maker did not make ice . turned icemaker off(switch on it) turned back on 8 hrs later. Checked 8 hrs later. It made 2-3 batches ice. Maybe smaller cubes. Then it made no more. Removed ice maker re: your video(thanks). There were 3-4 of the water recepticles at the back of the mold that had frozen cubes in them, 1/2 to 1/4 size, rest were dry. I cleaned them out, reinstalled ice maker, turned it on , waited 12-14 hrs, checked, no ice. Filler tube not iced or blocked. I replaced water filter in refrig. before anything else. Water supply is from a reverse osmosis, and is a small line. Also I have a soft water system(salt type) that supplies water to the house. note: I do get water from the dispenser in refrig. door. Is there a way to use keypad to “cycle” ice maker for diagnosis? Do you think I should use an alternate supply line( copper, bigger to the refrig.? I don’t want to start throwing parts at this thing until I know what’s wrong. Thanks, Ron
- ron asked 10 years ago
Hi. It sounds like you are not getting enough water to the ice maker. All the ice molds should have water in them if you have good water pressure. When an ice maker does not get enough water it will produce small or hollow cubes and those cubes can get stuck in the ice maker rakes causing a “ice jam” to where the ice maker can not rotate to go through a cycle and therefore does not produce any ice. First I would restore water pressure to the unit. The filter is new so I would start by checking the water supply valve to the refrigerator and change if needed. Usually the water supply valve is a saddle valve or “T” valve. Theses valves do not last long before they clog up and reduce the water pressure to the unit. Also, being on a reverse osmosis system can be very problematic for water and ice dispensers in refrigerators. They can drastically reduce the water pressure to the unit. Once water pressure is good, if your still not making ice and temps in the freezer are good I would replace the ice maker. Or if you notice that the arms of the ice maker are getting frozen in the cubes, replace the ice maker. Attached are videos for this ice maker and a link to purchase a new ice maker.
- Brian, Ace Appliance answered 10 years ago
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