We have a Dacor wall oven. This oven had faulted and displayed F1. According to paperwork with the unit was a relay fault.
We replaced the relay board.
We cycled the oven at 350. then switched to High broil for 10 mins. The problem didn’t reoccur.
The customer called over the weekend and said it faulted and displayed F1 again later that night.
We went back out to recheck it. The customer had the breaker off to the unit. I cycled the unit at 350 and 400 and switched to high broil again for 10 mins. The problem did not come back.
So I disconnected the membrane switch. We left the unit with the clock blinking and membrane disconnected. Called the customer next day the fault had not come back. I ordered the membrane, before part arrived the customer called to let us know the fault came, back 2 days later!
The ERC has got to be the problem. I hate to tell the customer thy have to replace both parts. Is this common for for Dacor? Any help is greatly appreciated…
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- David Sutton asked 9 years ago
I don’t think this issue is isolated, and the relationship between ERC’s and ribbon connectors have long been an issue. If a single capacitors blown on the control that senses the ribbon, it will fault out. Sometimes we do the tests we always do, by disconnecting the ribbon in this case, only to have the ERC show up as defective later. You aren’t the first tech this happened to, but as a rule, I try to at least prepare the customer for such an eventuality. It is disappointing when the first repair does not fix the issue, but we tend to cover the least expensive route first. I would think that Dacor might be open to a courtesy call on behalf of the customer and reduce the part cost.
- AV Repair Help answered 9 years ago
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