What could be the problem ?
technician checks all door switch good ,replaced three boards on the back problem not solve.When tech. removed the DOOR, PANTRY (INCLUDES ITEM 8) LEFT HAND (BLACK STAINLESS) unit come back on work fine .tech order a new board WPW10769076
Put the new part unit still doing the some think. now the refrigerator is working with DOOR, PANTRY (INCLUDES ITEM 8) LEFT HAND (BLACK STAINLESS)
- Guest asked 5 years ago
Hello
I would start by going to the service manual link below and go to page #18 diagnostics and component testing. I am not sure what light you are addressing. If its the dispenser light look on page #19 service test #11. You can than test every board and functional component on page #18 through #21. I would also verify all three boards you replaced are the correct boards by the MODEL & SERIAL number. Sometimes there are multiple boards by model number that will plug in correctly and still be the wrong board. You need to verify by the serial series number or they will not work correctly and you will get situations like yours that happen. Call you PDA with model and serial to verify all three boars are correct.
- AV Repair Help answered 5 years ago
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I am sorry for my English.the same refrigerator when I installed (W10733264) door assembly the all the light shut down and the ice and water won’t dispenser. My problem If I have to replace the door assembly I really replaced the small board (W10677118 )
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If the door switches are not the issue then you could have a bad pantry drawer user interface. P# WPW10677118. When these go bad they can cause the unit to say the door is open when it is not and therefore you will get no water or ice to dispense. Check to see if moisture got on to this board. You can unplug the harness at the back of the drawer to see if it corrects the issue. If so your U.I needs replaced.
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