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CONVECTION FAN MOTOR STOP WORKING IN THE MIDDLE OF PRE-HEATING ALSO THE CONTROL PANEL GETS HOT, WHAT CAN CAUSE THAT?

Model Number
PT916SM2SS
What have you tried so far?

I TRIE TO PUT IN TO SERVICE MODE AND DISPLAY -797????

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Service diagnostics guide, Service pointers, Videos
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Hello
The 797 is not any error code listed to the service manual. Your symptoms have many possibilities,. I would try to remove power from the unit for 5- minutes to try and reset the control board and run it through diagnostics again. If you cannot get it into the diagnostic mode you will have to start by replacing Main control board. The technician sheet link below will show you how to test all main controls and voltages. Matt Ace technician

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