condensation

Hi. The outside wall of the refrigerator cabinet is suppose to get warm. This is due to the anti-condensation pipe, which pumps hot refrigerant to prevent sweating on the outer cabinet. There could be an issue with the sealed system not allowing this to warm up as needed or the insulation in the side wall may be compromised. I have also seen the anti- condensation pipe installed too far back into the insulation to where it can not warm the cabinet up as it should causing condensation. I would contact the manufacturer of the unit to see if they are aware of this issue with there units and to see if they have a fix for it. IF you need any further assistance please let me know.