We really can use some advice on a Whirlpool Cabrio washer # WTW6600SG2.
Customer complaint: Set on ‘NORMAL’ the unit will fill and run in the wash cycle for about 15 minutes. pause, drops to 5 minutes on display, drains and spins, end of cycle. There are NO fault codes showing or saved. The control was replaced about a year ago. The unit ran fine after the board replacement. This unit is located in a beach house and gets only a few months of use a year. Any help or advice would be greatly appreciated.
We had a situation that is identical to yours. We corrected it by disconnecting all the molex connectors at the control and reconnected them. I then went into diagnostics. I found a bad wire on the lower harness. Here are the diagnostic codes below for this model.
C1
Warm water fills
through Fresh and
Detergent valves,
then Fresh valve
until basket floats
(disengages);
then washer
continues filling
through Fresh and
Detergent valves
to minimum water
level.
If no water or fill
temperature is wrong,
go to Manual: Water
Valves, page 2.
If basket does not float
or disengage,
determine cause of
friction.
C2
Cold water fills
through Bleach
valve for
10 seconds.
If no water in bleach
cup go to Manual:
Water Valves, page 2.
C3
Hot water fills
through Fabric
Softener valve for
10 seconds.
NOTE: Step will
occur but no
water can be
dispensed with
models that do
not have a fabric
softener valve.
If no water in fabric
softener cup go to
Manual: Water Valves,
page 2.
C4
Warm water fills
through Detergent
valve for
10 seconds.
If no water in detergent
cup go to Manual:
Water Valves, page 2.
C5 Agitate for
15 seconds.
If no wash action go to
Manual: Motor, Agitate;
page 2.
C6 Recirculate for
10 seconds.
If water is not being
recirculated go to
Manual: Pumps,
page 2.
C7
Drain to basket
engaged plus
timed drain for
10 seconds.
If water is not draining
go to Manual: Pumps,
page 2.
If basket does not
engage determine
cause of friction.
C8 Drain & slow spin
23 rpm.
If drain pump is not on
go to Manual: Pumps,
page 2.
If basket is not turning
go to Manual: Motor,
page 2.
C9 Coast to 0 rpm.
If basket does not stop
spinning within
5 seconds, press STOP
or PAUSE/CANCEL and
restart test.
(none)
(Test
ends)
End of Cycle
beep.
If no end of cycle beep,
make sure cycle signal
is on. From Setting
Mode, pressing
buttons should sound
valid key press beep.
Saved Fault Codes
If there are saved fault codes (as indicated in step 3 of
Activation of Automatic Diagnostic Test Mode, page 1),
the most recent fault code will be displayed and
alternately show “F” and “XX” where XX is the fault
code, and all the cycle selector indicators flash.
Press and release
the same button
used to activate
Diagnostics
➔ Second most recent fault code is
displayed.
Repeat ➔ Third most recent fault code is
displayed.
Repeat ➔ Fourth most recent fault code is
displayed.
Repeat ➔
All indicators momentarily turn
off, then stay on. After 5 seconds,
Automatic test cycle begins.
NOTE: Fault codes are retained.
ACTIVATION OF MANUAL DIAGNOSTIC
TEST MODE
1. Carefully read and perform steps 1 and 2 under
Activation of Automatic Diagnostic Test Mode,
page 1, and press the same button once during the
5 second display time of the 88.
NOTE: If the button is not pressed within 5 seconds,
the Automatic test will start (after saved fault codes).
2. If done successfully, a single beep occurs and the
two-digit display shows the control ID# for
3 seconds, then displays 00 and the Add A Garment
indicator LED flashes. See Diagnostic: Manual,
below.
DIAGNOSTIC: Manual
Assumes Manual Diagnostic mode has been entered,
two-digit display shows 00, and ADD A GARMENT
indicator LED is flashing.
NOTE: If there is no activity (button press, cycle select)
within 5 minutes, the control automatically exits
Diagnostic mode and enters standby mode.
Manual: Water Valves (See ACTIVATION, above)
To check FRESH valve select or press the following:
WHITEST WHITES ➔ START (turns on Fresh valve,
cycle indicator flashes) ➔ WASH/RINSE TEMP
(enables fill of Hot, Warm, Cool or Cold, or no water
according to WASH/RINSE TEMP selection and
indicator) ➔ START (turns off Fresh valve, cycle
indicator is steady on).
To check DETERGENT valve select or press the
following:
HEAVY DUTY➔ START (turns on Detergent valve,
cycle indicator flashes) ➔ WASH/RINSE TEMP
(enables fill of Hot, Warm, Cool or Cold, or no water
according to WASH/RINSE TEMP selection and
indicator) ➔ START (turns off Detergent valve, cycle
indicator is steady on).
To check FABRIC SOFTENER valve select or press
the following:
NORMAL ➔ START (turns on Fabric Softener valve,
cycle indicator flashes) ➔ WASH/RINSE TEMP
(enables fill of Hot, Warm, Cool or Cold, or no water
according to WASH/RINSE TEMP selection and
indicator) ➔ START (turns off Fabric Softener valve,
cycle indicator is steady on).
To check BLEACH valve select or press the
following:
CASUAL ➔ START (turns on Bleach valve with cold
water, cycle indicator flashes) ➔ START (turns off
Bleach valve, cycle indicator is steady on).
NOTE: Washer can only fill cold through Bleach valve.
➔ If any valve fails to turn on go to TEST #2, page 4.
Manual: Pumps (See ACTIVATION, at left)
Models with Push-button cycles:
Press and release:
CLEAN WASHER
or DRAIN & SPIN
➔
Turns on recirculation pump,
indicator is steady on.
Repeat ➔
Turns off recirculation
pump, indicator turns off.
Repeat ➔
Turns on drain pump,
indicator flashes.
Repeat ➔
Turns off drain pump,
indicator turns off.
Models using Cycle Selector:
Select CLEAN WASHER or DRAIN & SPIN.
Press and release:
START ➔ Turns on recirculation pump,
cycle indicator is steady on.
Repeat ➔ Turns off recirculation pump,
indicator is steady on.
Repeat ➔ Turns on drain pump,
indicator flashes.
Repeat ➔ Turns off drain pump,
indicator is steady on.
➔ If pumps fail to turn on, go to TEST #7, page 6.
Manual: Door Lid Switch (See ACTIVATION, at
left)
Opening the door should cause the Clothes Clean or
Done status indicator to turn off. Closing the door should
cause the indicator to turn on.
➔ If Clothes Clean or Done indicator does not turn
off or on, go to TEST #8, page 6.
Manual: Door Lid Lock (See ACTIVATION, at left)
NOTE: Door must be closed. If door is not closed, an
invalid button press beep will occur when performing
next step.
Press and release:
2nd RINSE or
EXTRA RINSE
➔ Door locks, Lid Lock
indicator turns on.
Repeat ➔ Door unlocks, Lid Lock
indicator turns off.
➔ If door does not lock or unlock, go to TEST #8,
page 6.
Manual: Motor (See ACTIVATION, at left)
Rotor Position Sensor (RPS): Uses Wash, Rinse
and Spin indicators to detect the three hall sensors.
Console may have up to two of these indicators on at
one time when the basket is not moving. Open door
and rotate basket by hand. The Wash, Rinse and Spin
status indicators should toggle on and off according
to direction the basket is being turned.
➔ If none of these indicators are on go to TEST #3,
page 4.
Spin: To activate Spin, door must be closed with door
lock enabled. See Manual: Door Lid Lock.
NOTE: If door is not closed, an invalid button press
beep will occur when performing next step.
Press and release:
SPIN SPEED, WATER
LEVEL or LOAD SIZE
➔ Motor/basket spins at
23 rpm.
Repeat ➔ Motor/basket spins at
530 rpm.
Repeat ➔ Motor/basket spins at
1000 rpm.
Repeat ➔ Motor turns off.
NOTE: Indicators above button scroll from top to
bottom.
➔ If motor fails to spin, go to TEST #3, page 4.
Agitate: Water must cover the wash plate (or agitator
vanes) to ensure the basket is floating prior to
agitation. Enabling agitation without enough water
may cause a fault condition to occur. See Manual:
Water Valves, at left.
Press and release:
SOIL LEVEL ➔ Gentle wash action.
Repeat ➔ Normal wash action.
Repeat ➔ Heavy wash action.
Repeat ➔ Motor turns off.
NOTE: Indicators above button scroll from top to
bottom.
➔ If motor fails to agitate, go to TEST #3, page 4.
ACTIVATION OF CONSOLE AND
INDICATORS DIAGNOSTIC TEST MODE
This test checks the cycle selector knob, indicators,
buttons, two-digit display and beeper.
1. Plug in washer or reconnect power.
2. Read through step 3 before continuing. From Standby
(Off) Mode press and release (key-dance) the
following buttons within 4 seconds:
SOIL
LEVEL ➔ WASH/RINSE
TEMP ➔ SOIL
LEVEL ➔ WASH/RINSE
TEMP
If successful, two-digit will display and you will
have 5 seconds to complete next step.
3. Within 5 seconds of showing in display, press
START (all indicators in display are illuminated and
88 is displayed.
➔ Press START a second time. This turns off status
indicators and two-digit display (all other
indicators remain illuminated).
➔ Press START a third time. This turns on status
indicators and two-digit display (all indicators are
illuminated).
4. Rotate WASH CYCLE selector back and forth.
Indicators will toggle on (or off).
5. Press buttons to verify function. Indicators will toggle on
(or off) and beep tone will sound when buttons are
pressed.
NOTE: Pressing SOIL LEVEL, SPIN SPEED,WATER
LEVEL or LOAD SIZE, andWASH/RINSE TEMP will cause
all indicators above these buttons to toggle on (or off) at
one time.
If any of the following occur during steps above, see
TEST #4, page 5:
✔ None of the indicators light up
✔ No beep sound is heard
✔ Some buttons do not light indicators
PART NO. W10026571C PAGE 3 PIÈCE No W10026571C
- AV Repair Help answered 10 years ago
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