Hi there,
My customer complains that the broil makes an explosion sound and she smells gas when she uses the broil, it does not happen all the time it just intermediate, when I tested it it was working fine. This model does not have ignitors just spark electrode on both bake and broil. Do guys experience any similar issue with this model?
She also mentioned that when it happens the spark electrode sparks once and then she doesn’t hear it anymore. When I was there it sparked 2-3 times and then lit up with no issues, I was there for 30 min and when the temp when down the broil lit up again with no issues
Thanks,
Don
- Guest asked 7 years ago
Hello
See the complete service manual links below. The spark electrode will cause this issue if it is going bad. The gas will build up and cause gas to build up and ignite causing the pre ignition explosion. Matt Ace technician
- AV Repair Help answered 7 years ago
- last edited 7 years ago
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Hello Matt, Thank you for the replay, I could not find the complete service manual. You sent me a complete one for a Thermador stove but not for the Viking. did you ever replaced the gas valve on this unit because of a similar issue?
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Hello I have not replaced the gas valve on this model. I have replaced the DSI module. If defective the DSI it will affect the the bake and broil. See bulletins above.
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