All Answers

Hi. I have attached the service manual for you. I have seen both faulty door latches and control boards. Check the error codes and you will be able to check continuity through the latch when you open and close the door. you can do this from the wires at the control.

Hello
See service manual link below. On page #62 and #63 hall sensor and speed sensor location. Hope this helps.

Hello
See service manual link below. We have found this issues multiple times. The main control board 95% of the time rectifies the problem.

Hello
It sounds like you are getting a power interruption to the compressor. There is a possibility of the main PBC control board. You can verify power to the compressor from the control board from Pin #1 to J8 . Your stating the compressor is getting power ALL THE time but shutting down ? If you have power to the compressor at all times and its not starting all the time, I would replace the filter dryer. That is telling me its not equalizing and shutting off on the overload. If there is a power interruption replace your control board and thermistors. Se control board info. on page #27 in the service manual link below.

Hello
See the service manual for the 795.51373 model. We do not have your exact model but this is very close. I have listed the possible causes below for frosting on the evaporator coil.
• The main causes for frosting:
* Door was left open.
* Air penetration through the gasket
* Door misaligned and not closing properly
* Evaporator fan motor not running
* A part of your defrost system is not working, defrost heater, thermostat.
* Hot foods are stored before they are cooled down. The temperature of freezer
is -19°C[-2.2°F]. if temperature is set at MID. If hot air comes into the refrigerator, fine frost forms as cold air mixes with hot air. If this happens quite often, much frost forms inside of the refrigerator. If the door is left open in
Summer, ice may form inside of the refrigerator.

Hello
See the ice maker service manual link below. Did you tape both of the door switches closed ? With switches taped closed check for power at ( L-N ) . If you have power at L-N then jump out T – H . If you do not have 115 volts at L-N then remove your door switches and check the. See complete ice maker diagnostics link below. Also look at the service bulletin.

Hello
It sounds like the ice maker gears are stripped from your explanation. If you take off the cover and turn the main drive gear clockwise, it will force the unit into the harvest cycle. See the service manual link below to see the ice maker diagnostics. I have also provided a parts breakdown. Our parts department part number is 1-800-830-5465.

Hello
See the service bulletin below for the hinge kit to correct the doors from opening. With the door ajar for long periods of time the ice maker will not harvest. I would start with the hinge kit service bulletin to see if it corrects the ice maker issue. It most likely will solve both issues.

13000001AP W10740150 W10833741 Left hand Apollo Gray
W10917988 13000002AP W10740146 W10833739 Right hand Apollo Gray
13000001WD W10740148 W10833740 Left hand White W10918113
13000002WD W10740144 W10833738 Right hand White
13000007ED W10740149 W10725268 Left hand Black W10918164

Hello
If the ice make is not making ice and water will not dispense. If you also do not have ice in the ice bin I would start with the water supply to the unit.If you do not have water to the inlet water solenoid you will not make ice or dispense water. This is most commonly cased by the saddle valve that connects to the main water line. See saddle valve replacement video link below. If you are getting water up to the water inlet valve then go to page #30 in the service manual link. This will take you step by step through the ice maker diagnostics.

Hello
The frost build up in the freezer could be caused by one of the doors not closing properly , or a door seal not sealing correctly. The water could be coming from a number of places. Some possibilities of the water leak.
1) The water inlet valve shown in the link below could have a crack or inlet line leaking.
2) A plugged drain in the freezer, if you have ice on the freezer side floor you have a plugged freezer drain. You will need to defrost the unit and use a turkey baster to flush the drain out.
3) The water line to the ice maker could have a pinhole leak if its plastic. From the back of the waterline where it comes through the floor slide your hand up the complete line to fond any wet spots. If you have a plastic line, replace it with a copper line.
See links below

Hello
See the complete service manual link below. Troubleshooting error codes & diagnostics are on page #32 . This will troubleshoot all sensors. Compressor and sealed system troubleshooting is on page #93. There is a detailed flow chart to troubleshoot for compressor failure or a leak in the system. Hope this helps

Hi. I have attached the service manual for this unit. It will have everything you need to know to figure out the ice maker issue.

F6E0 Error
1. Unplug range or disconnect power.
2. Confirm continuity of wiring between HMI-Central/UI board Control Panel Assembly and ACU.
3. If continuity has been confirmed, reassemble all parts andpanels before operating and plug in range or reconnect power.
4. If the error reappears, open door and check if light is on.
5. Unplug range or disconnect from power.
6. If light was off, replace ACU.
If light was on, replace HMI-Central/UI board Control Panel Assembly.
7. Reassemble all parts and panels before operating.
8. Plug in range or reconnect power. Repeat steps 4 and 5.
9. Verify operation is normal. Enter the Diagnostics mode, select “Error Diagnostics,” and clear the history. If the control Panel Assembly was replaced, there is no need to clear the error .

Hello
Look at the service bulletin link below. This issue could have various causes.
* The freezer to refrigerator door alignment needs to be adjusted.
• The freezer basket is not installed correctly, causing the door not to close completely.
• The door gasket is not sealing properly. It may be ripped, replaced or need adjustments.
* If no issues are noted with these checks, or if frost/ice formation persists following the checks, order and install the appropriate service kit. Installation instructions are included with the kit.
For Grey interiors, order Service Kit W10864519.
For White interiors, order Service Kit W10864518

See the complete service manual link below.

Hi. there is an updated to the cooling fan motor for this exact issue. I have attached the bulletin for you.

Hello, I have attached the complete service manual for you. All technical information, diagnostics and repair procedures will be found in this manual. It is every piece of information we have available including sealed system troubleshooting and repair. Also, we recommend that you look up any parts by model # and order the OEM part only whenever possible. (as opposed to the universal part you referred to) .

Hello
It is possible that the Control canceled cycle due an error in the wash motor. Go to page #14 in the technician link below. Run the unit through the Service Diagnostics with Error Codes. Then go to the Service Error Codes Table starting on page #16 to pinpoint your problem.

I attached the service manual for you. Run the diagnostics and check for any error codes. These units have a funnel like piece in the corners that will collect any water leak out of the door. It appears this unit has these and is the black plastic piece you are referring to.the water then should drip into the base, where the flood sensor is . Once the water hits the flood sensor it will give an error code and may drain out. The leak could be from poor water flow to the unit. If the unit is not filling with enough water you can get a leak from the spray arms not rotating and spraying water into the corners of the door. This would also cause your poor washing and is likely from your hard water clogging the supply line, shut of valve or inlet valve. Make sure your door seal is good and the spray arms ports are not clogged with debris.clogged spay arms will cause leaking and poor washing as well.

Hello
We do not have the wiring diagram or service manual for this model. See the 4- steps with pics on how to diagnose your issue.

Step 1
Check voltage at terminal block (Electric Dryers Only).
L2 & Neutral : Approx. 120V (Unit Power and Motor Power).
L1 & Neutral : Approx. 120V (Unit Power and Motor Power).
L1 & L2 : Approx. 240V (Heater Power).
Check the Customer Power Outlet or Breaker.
Check terminal block wire connection.
Electric Dryer (Terminal Block)

Step 2
Check Main PBA (CN1, RY5).
– CN1 Pin1(BRN) & RY5 Pin2(BLK) : Approx. 120V.
If not, Check the Wire Harness or Power Outlet.
Main PBA

Step 3
Check wire connection of Main and Sub PBA.
– Reconnect the wire connection.
Check Sub PBA Wire

Step 4
Replace Main and Sub PBA by turns and then check if unit is turned on.
– Replace defective PBA.